PULSE Academy / Chat and Communication
Channels, direct messages, threads and audio huddles.
Beginner · 6 minutes · Article
Channels are public or private conversations by topic, team or project; direct messages are one-to-one or small groups. Reply in a thread to keep the channel tidy, react, pin important messages, and @mention people to notify them.
Useful extras: schedule a message, set a reminder on a message, save it for later, turn a message into a task, mark a decision, and start a huddle (an audio call in the channel). Each channel also has a Canvas and Lists at the top.
Try it: start a thread on a message and mention a teammate.